Freshworks helps organizations deliver the best experiences—at the best price points

Freshworks is emerging as a leading suite of sales, marketing, support, IT, and HR software that combines next-generation technology with attractive price points to deliver positive experiences for internal and external customers.

Freshworks is built on a philosophy of fostering positive relationships with their own customers from delivering honest advice during the purchasing cycle to fully supporting the implementation The company embraces the idea that “transactions are short-lived, but relationships are built for life.”

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life. The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.

What does Freshworks help companies achieve?

Manage key business process
from sales to HR

  • Provide exceptional customer service and help desk support

  • Provide personalized sales and marketing throughout the lifecycle
  • Provide superior IT and HR experiences for your internal users

Automate key processes
throughout your organization

  • Leverage easy-to-use and understand workflows around your key sales, service, marketing, support, IT, and HR functions
  • Extend automation with powerful, intuitive bots and other AI features to increase efficiency

Save money on installation,
licensing, and ongoing costs

  • Deploy your solutions for a fraction of the cost of the competition

  • Enjoy fair, transparent, attractive ongoing licensing costs
  • Report on your success and optimize your operations as you move forward

Key Benefits

Freshworks gives you the power to drive innovation, productivity, and performance across almost every expect of your business.

  • Deliver more personalized customer experiences
    Convert more leads and retain more customers with best-in-class experiences across sales and marketing
  • Provide superior support, IT, and HR services
    Make your agents more productive and your internal customers happy with next-generation tools and features including built-in bots and AI
  • Save money and empower teams
    Reduce the cost of your platforms while empowering your teams with powerful tools
  • Know your customer
    Fully understand the interactions of each customer across all channels and touch points

Freshworks Solution Suite

Freshworks customer engagement platform includes 12 products, all empowered by our AI engine “Freddy”.

Customer Engagement Solutions:

Sales & Marketing Solutions:

Employee Engagement Solutions:

THE FRESHWORKS PROMISE

Product Promise

Platform Promise

Partnership Promise

How Can We Help ?

Freshworks Consulting

Freshworks Implementations

Freshworks Support

Freshworks Integrations + Customizations

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