(347) 983-9737

90% Reduction in Chargebacks.
3X Increase in Customer Integration.

Find out how we made it possible by completely overhauling EDI processes using our domain know-how and deep expertise in Microsoft Dynamics 365.
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(973) 601-8770
Challenge
For a leading mobile accessories company, error-prone manual data entry processes were leading to costly chargebacks and major customer integration setbacks.
Solution
Using our EDI support and integration services, we automated document exchange processes, minimized risks of human error, and unlocked real-time insights on order status, invoicing, and payment cycles.
Impact
The result was a standardized, scalable foundation for partner collaboration, enabling the client to accelerate partner onboarding and focus on strategic growth.

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    Client Testimonial

    Korcomptenz was instrumental in stabilizing our EDI processes and procedures, expanding the use of EDI by bringing on additional partners and reducing chargebacks by over 90% by improving the accuracy of our transmissions.

    Senior Director,

    Information Technology

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    Complimentary EDI Integration and Support Services Assessment

    1. Preparation and planning of EDI Assessment

    • Define scope and objectives of the assessment.
    • Gather initial documentation and system access.

    2. Current State Analysis

    • Conduct stakeholder interviews to understand current processes.
    • Review existing EDI documentation and transaction logs.
    • Map out current data flows and integration points.

    3. Technical Infrastructure Review

    • Assess hardware, software, and network infrastructure.
    • Evaluate EDI software and middleware performance.
    • Review security measures and compliance with industry standards.

    4. Transaction and Error Analysis

    • Analyze EDI transactions to identify patterns and common issues.
    • Evaluate error rates and root causes of transaction failures.

    5. Gap Analysis

    • Identify gaps between current state and industry best practices.
    • Highlight areas for improvement in processes, technology, and security.

    6. Roadmap and Recommendations

    • Create a detailed roadmap for implementing improvements.
    • Provide recommendations for short-term and long-term enhancements.

    Why Korcomptenz?

    Domain Expertise

    Korcomptenz is a leading technology transformation provider with over 20 years of global delivery excellence, serving more than 300 clients through an industry-first approach.

    Trusted Microsoft Partner

    As a Microsoft Dynamics 365 Gold Partner, we have extensive experience in ERP and CRM implementation, support, integration, customization, as well as rescue and recovery services.

    Comprehensive Solutions

    With a global team of experts and seasoned practitioners, we provide end-to-end services including hypercare support and extensive training and support after go-live, with the assurance of upfront investments, rapid implementation, and step-by-step documentation.

    Expert-led Transformations. Impact-led Growth. The journey starts here.

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