Case Study: Retail + fashion

How a fashion retailer overcame support gaps, costly customizations, and unmet needs.

Expert ERP support services to efficiently manage production and operations.

Industry

Retail + fashion

Tech Stack

Microsoft Dynamics AX

HQ

United States

Solution

ERP support

Industry

Retail + fashion

Tech Stack

Microsoft Dynamics AX

About the Client

Our client is a global leader in manufacturing, design, and delivery of trend-forward merchandise, known for excellence in customer service

The Challenges

  • Navigating rapid shifts in global market demands and consumer trends.
  • Maintaining operational efficiency across manufacturing, design, and delivery at scale.
  • Meeting high expectations for customer service and performance across global retail partnerships.
  • Adapting to increased pressure for speed, agility, and trend responsiveness in a competitive landscape.

The Solutions

  • Conducted a thorough assessment of the client’s systems and business requirements.
  • Delivered comprehensive Microsoft Dynamics AX support to streamline production and operations.
  • Provided network and Windows administration support for smoother technical management.
  • Implemented backup and disaster recovery monitoring to address service disruptions and prevent data loss.

The Benefits

  • Stabilized and optimized the Microsoft Dynamics AX environment.
  • Reduced total cost of ownership through improved system performance and support.
  • Enhanced operational efficiency across key business functions.
  • Ensured reliable, ongoing support for long-term AX sustainability.

HQ

United States

Solution

ERP support

Industry

Retail + fashion

Tech Stack

Microsoft Dynamics AX

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