Project Description

About The Company

KORCOMPTENZ partnered with a rapidly growing eCommerce and retail provider competing against national brands in a competitive, niche market.

Business Challenges

Disparate systems and processes from order placement to fulfillment

Labor intensive, limited computer assisted warehouse picking process

Duplicative, manual validation and packing process

Our Microsoft Dynamics 365 Solution

  • Integrated procurement, order processing, shipment, and financials

  • Intelligent warehouse management with advanced picking and packing

  • State-of-the-art service desk and call center operations

  • Advanced reporting and business intelligence across all aspects of the business

Our solution leveraged the advanced capabilities of Microsoft Dynamics 365 and the Azure cloud to meet immediate needs and provide a platform for future growth.

Results

Measurable Improvements in All Business Processes and a 35% Reduction in Pick Time

Fully integrated service desk and business software for real time customer data

Improved Business Insights for More Intelligent Operations in the Future

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