The Internet of Things isn’t just to improve operations, however. There were companies at the show demonstrating next generation customer service and engagement solutions, including a magic mirror that overlaid make up or clothes on a customer using Augmented Reality technology. You truly have to see it to believe it: Click here
Artificial Intelligence is…Evolving
AI has become such a ubiquitous buzzword that almost every exhibitor had to say something about it, if only that they “have it,” whatever it may be. Still, there are certain key applications for retail that even smaller providers can take advantage of today: Namely, automating customer service and sales with a chatbot. This service can be plugged into your website and online storefront, enabling customers to access questions about your products and their orders.
Data Analysis is Available for All Markets
Big Data has become almost as much of a buzzword as AI, but the market is more mature and there are packages available for small and mid-size retailers that will enable you to better forecast sales, inventory, and even predict pricing. If you aren’t doing it today, this is something you should seriously consider investing in soon.
Trust KORCOMPTENZ for Help
KORCOMPTENZ was at the show and is immersed in the trends. We specialize in retail and fashion solutions for the mid-market, and can help you improve you warehouse operations, implement an omnichannel retail strategy, and improve your mobile capabilities. Contact us today for a complementary consultation.