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Microsoft Dynamics 365 and its Benefits

Korcomptenz - Total Transformation Blog

Posted on May 24, 2018

What is Microsoft Dynamics 365 and its benefits?

Microsoft Dynamics 365, a cloud-based application experience based on a common data model allowing Microsoft's current CRM and ERP cloud solutions to be deployed in one cloud service with new role based subscriptions. Your business can start with the apps you need, and as your business demands, you can adopt additional capabilities with ease as all the apps work together. But if there are businesses that don't want to move their application to the cloud, they would still upgrade to Microsoft Dynamics 365 on premises SKU structure and remain on- premises.

Connects your entire business. Integrate your business by deploying one solution that manages your Applications, ERP, CRM and Analytics along with Productivity tools like Office 365, Power BI.

Automates and secures business processes. Improve productivity and get more done with easy-to-create workflows, audit trails, and enterprise-level security, CRM integration and meaningful reporting made easy.

Provide an end-to-end view of your business. Centralize your data from accounting, sales, purchasing, inventory, and customer interactions to get an accurate end-to-end view of your business. All data stays up to date so you can spot trends, prevent issues, and deliver great customer experiences. With the cloud-based application there is no need for manual or machine updates to be running to access latest features and versions.

Trusted technology provider. With Microsoft backing it creates security as a trusted, leading technology provider for businesses of all sizes around the world.

Enables mobility. Empowers a mobile workforce by delivering the same experience across devices, regardless of their location. All you need is the internet and a web bowser and you can access your application from anywhere.

Improved Business Intelligence. With Power BI make business decisions that are based on meaningful reports drawn out of business intelligence tools that get the most out of data modeling, discovery, and interactive visual reporting.

Value for your money for existing Microsoft Dynamics customers.To help our existing Microsoft Dynamics customers with the transition to the cloud, Microsoft has an offering to showcase their investment in the on-premises products by providing at least 40% off the price of Microsoft Dynamics 365 through November 1, 2019. Any Microsoft Dynamics customer prior to October 31, 2016 qualifies for this offer. New customers after November 1, 2017 will qualify for a 15% discount to take advantage of Dynamics 365.

Value for money for new users.At first glance, the pricing for Dynamics 365 might not seem like a great deal but based on the option of full users and team member subscriptions one can design a combination in such a way that you would be paying only for the core entities based on how data and activities is tracked and used. We are coming up with another blog to explain the scenarios of Microsoft Dynamics pricing and the possible savings based on your industry. Stay tuned.

Types of Microsoft Dynamics 365

  • Microsoft Dynamics 365 Enterprise Edition
  • Microsoft Dynamics 365 Business Central Edition

Question asked frequently by Existing Microsoft AX users: Is Microsoft Dynamics 365 different from Microsoft Dynamics AX

Ans: There is no difference between Microsoft Dynamics 365 – The base of Microsoft Dynamics 365 is AX 2012 R3 , a version of Microsoft Dynamics that is proven, robust for all mission critical enterprise operations and by far unmatched par excellence product.

Is Upgrade for existing Microsoft Dynamics AX users to Microsoft Dynamics 365, an Obvious?

Lets Look at the chart below and understand the basics . Microsoft's support for its products and services is referred to as the Microsoft Support Lifecycle.

Mainstream support included is the first phase support provided by Microsoft for the first 5 years of the product launch and includes Incident support which includes no charge, paid and warranty claims; Security updates and Ability to request hotfixes that are not security related.

Extended support covers after the 5 years of the mainstream support getting over and cover the same as mainstream except a few items.

If you look at the table below the mainstream support dates ends for Microsoft Dynamics AX 2012 R3 by 2021 and for the earlier versions gets over by October 2018. With mainstream support ending the new features, fixes and security updates are no longer issued. Which means that Dynamics AX customers will need to eventually move to upgrading to Dynamics 365 sooner or later. However, it depends from case to case how clients can use the extended support to their advantage as late as 2021 in the case of Dynamics AX 2012 and Dynamics AX 2012 R2 the support is further till 2023 for Dynamics AX 2012 R3 – which means there is no hurry to upgrade.

Products Released Lifecycle Start Date Mainstream Support End Date Extended Support End Date
Dynamics AX 2012 9/25/2011 10/9/2018 10/12/2021
Dynamics AX 2012 R2 2/19/2013 10/9/2018 10/12/2021
Dynamics AX 2012 R3 8/1/2014 10/12/2021 1/10/2023

Are you looking to upgrade from AX 4.0, AX 2009, 2012? How Dynamics 365 on-premise customers still remain on-premises, why? Perhaps, for clients having stringent data privacy requirement or security needs this switch is not possible. Do you have questions or fear of the Cloud? What do you miss when you don't move to the cloud? Need more targeted information on knowing the key differences between AX and Dynamics 365, do you have questions on how to upgrade to Microsoft Dynamics 365, Please connect with our Microsoft Dynamics Business Solution team and request for a consultation and a free demo.

Manoj Bonam

Chief Technology Officer

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