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Accelerate Growth. Transform with Confidence. Power it All with ServiceNow.

At Korcomptenz, we do more than implement ServiceNow—we engineer transformation tailored to your enterprise. Whether you’re starting your ServiceNow journey or scaling its impact, we offer end-to-end expertise across advisory, implementation, upgrade, integration, and managed services.

Our approach blends deep platform knowledge with cross-functional insight, ensuring your workflows are not only digitized but strategically aligned to business goals. From ITSM and HRSD to CSM and custom app development, we unlock smarter automation, enhance employee and customer experiences, and drive measurable value.

As part of our broader enterprise application expertise—including Microsoft Dynamics, SAP, and Salesforce—we ensure ServiceNow integrates seamlessly across your ecosystem, empowering continuous improvement, agility, and impact-led growth.

Platform capabilities that elevate outcomes for your business

ServiceNow Implementation & Customization

Streamline service delivery and drive operational efficiency with end-to-end ServiceNow implementation (Greenfield or expansion), module configuration and customization, and intelligent workflow automation and orchestration.

Integration Services

Seamlessly integrate ServiceNow with leading ITSM, ERP, and CRM platforms like SAP, Oracle, and Salesforce. Leverage REST/SOAP APIs, Integration Hub, and custom spokes to ensure real-time data flow, eliminate silos, and drive smarter, automated operations.

ServiceNow Support & Optimization

Keep your ServiceNow platform fast, stable, and up to date with proactive support, zero-downtime upgrades, performance tuning, and CMDB clean-up. Stay secure, efficient, and future-ready.

Accelerating your growth with intelligent Modules on ServiceNow

IT Service Management

Streamline core processes like Incident, Problem, Change, and Request Management while ensuring accountability through robust SLA tracking. Empower users with a dynamic knowledge base, intuitive self-service portal, and intelligent Virtual Agent for automated Level 1 support—driving faster resolution and greater operational efficiency.

IT Security Operations

Accelerate security incident response with automated workflows, integrate threat intelligence from EDR and MDR tools, and proactively manage risks and vulnerabilities across your environment. Gain unified visibility, streamline remediation, and reduce your mean time to detect and respond.

IT Operations Management

Proactively safeguard your enterprise with intelligent, automated security operations on ServiceNow. Streamline incident response, integrate threat intelligence, and strengthen risk and vulnerability management—all from a single platform. Reduce response times and make data-driven security decisions with confidence.

IT Asset Management

Track and manage the full lifecycle of IT assets—including hardware and software—with precision and control. Ensure compliance with software licensing, optimize asset utilization, and reduce waste through data-driven insights. Seamlessly integrate with procurement systems to automate asset acquisition and onboarding—driving cost efficiency, governance, and operational agility.

Simplifying HR Complexity with ServiceNow-Powered Intelligent Workflows

HR Service Delivery

Accelerate employee lifecycle management with ServiceNow HR Service Delivery—automating onboarding and offboarding workflows, centralizing HR case management, and delivering instant answers via a dynamic knowledge portal. Empower your workforce with a mobile-friendly, self-service HR hub for a seamless and engaging experience.

Customer Service Management (CSM)

Enhance customer experiences with ServiceNow Customer Service Management—automating case routing and resolution, connecting teams across departments, and providing proactive support through AI-powered insights. Deliver faster service with a unified, mobile-friendly self-service portal that empowers customers and reduces call volumes.

User

Legal & GRC Workflows

Strengthen compliance and mitigate risk with ServiceNow Legal and GRC workflows—automating legal intake, contract management, and regulatory processes across the enterprise. Enable faster decision-making with centralized case tracking and audit-ready reporting, all within a secure, mobile-friendly self-service portal.

Transforming operations for your business

Manufacturing

Optimize manufacturing operations with ServiceNow—streamlining plant IT asset and equipment support, automating maintenance workflows, and ensuring uptime with proactive issue resolution. Improve field service efficiency through intelligent technician scheduling and real-time visibility, driving productivity, safety, and cost savings across your production environment.
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Bank ATM Card

Banking &
Financial Services

Modernize banking operations with ServiceNow—automating loan processing support, streamlining risk and audit tracking, and accelerating resolution of branch service requests. Gain real-time visibility, improve compliance, and enhance both employee and customer experiences with a unified, secure workflow platform built for financial services.
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Transforming operations for your business

Healthcare

Healthcare

Enhance healthcare delivery with ServiceNow—accelerating clinician onboarding and offboarding, streamlining compliance workflows, and ensuring regulatory readiness. Empower patients with intuitive, mobile-friendly service portals for faster access to care, while improving staff efficiency and experience across clinical and administrative operations.
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Logistics

Logistics
& Transportation

Drive efficiency in logistics and transportation with ServiceNow—automating fleet and equipment maintenance workflows, optimizing field staff scheduling, and streamlining incident and compliance management. Ensure seamless coordination across hubs and routes with real-time visibility, mobile access, and unified service request handling for faster, more reliable operations.
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Retail & E-Commerce

Elevate retail operations with ServiceNow—automating store service requests, streamlining IT and equipment support, and enabling faster onboarding for frontline staff. Deliver consistent customer experiences with centralized issue tracking and mobile-friendly portals that empower employees across stores, warehouses, and corporate teams.
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And we drive operational
transformation for your domain

Resolve Issues

Resolve issues up to 65% faster

by automating workflows across IT, HR, and customer service.

Reduce support tickets by 20–30%

through self-service portals and intelligent virtual agents.
Complaint Analysis

Lower compliance violations by 40%

with centralized risk and audit tracking.
AI Development

Accelerate employee onboarding by up to 70%

ensuring faster productivity from day one.
Cloud Agility

Cut operational costs by up to 25%

by replacing manual, siloed processes with unified digital workflows.

Boost customer satisfaction by 15–20%

with proactive support and seamless omnichannel experiences.

Frequently asked questions

ServiceNow provides ITSM, HR, CSM, legal, and GRC workflows, asset management, and security operations. It automates processes, enhances user experience, and improves efficiency in IT, HR, customer service, and compliance areas.

ServiceNow is neither a CRM nor ERP software. It’s a cloud-based digital workflow platform that automates and streamlines service delivery for IT, HR, customer service, and business operations in enterprise settings.

ServiceNow is suitable for enterprises of any industry, manufacturing, healthcare, retail, finance, and logistics, looking to digitize operations, enhance service delivery, achieve compliance, and increase productivity through intelligent workflow automation and cross-functional integration.

ServiceNow provides IT Service Management, Security Operations, IT Operations Management, HR Service Delivery, Customer Service Management, Legal and GRC workflows, and IT Asset Management, all of which can be tailored to meet industry needs and compliance standards.

Managed ServiceNow provides ongoing optimization, health checks, smooth upgrades, and predictive support. It minimizes downtime, enhances system performance, and keeps you on track with business objectives without placing undue stress on internal IT staff.

Yes, ServiceNow is easily integrated with ERP, CRM, and ITSM platforms such as SAP, Oracle, and Salesforce through APIs and Integration Hub, providing real-time data sharing, breaking down silos, and empowering smarter, unified workflows.

ServiceNow provides comprehensive security with embedded threat intelligence, automated incident response, centralized risk monitoring, and audit-ready reporting. It enables businesses to discover, respond to, and contain threats sooner from one platform.

Yes, Korcomptenz ServiceNow implementations take a top priority in complying with industry regulations. GRC workflows automate regulatory and risk processes, maintain audit readiness, and enable quicker decision-making with centralized tracking and secure, mobile-accessible portals.