How to Get AI, Marketing, and IT in Perfect Harmony for the Optimal Banking CX
Date:
11 June 2025, Wednesday
Time:
Registration is Coming Soon! Seats are Limited…
Why This Webinar Matters
Key Highlights: What You’ll Discover
- The CX Data Gap: Understand the root of misalignment between departments and how to close the gap to deliver seamless, data-driven customer journeys.
- Three Mega Trends: Explore the forces reshaping banking—FinTech disruption, AI adoption, and the demand for hyper-personalization.
- AI in Action: Understand the evolution from machine learning to generative and agentic AI—and how it’s already transforming banking operations.
- Real-World Use Cases: See how Fidelity Bank is using AI to improve onboarding, cross-selling, segmentation, and customer service.
- CX at Scale: Learn how to deliver consistent, personalized experiences across channels using unified data and predictive analytics.
- KOR BankIQ demo: Discover how BankIQ, an AI-powered analytics platform built on Microsoft Fabric revolutionizing customer insights.
The agenda for the webinar flow is as follows:
Demonstration: AI-Powered Customer Insights with BankIQ
Join us as we follow the journey of a marketing leader at a bank, using KOR BankIQ to:
- Get a unified view of customer data—from demographics to engagement patterns
- Identify top-value segments using natural language queries with an AI Copilot
- Understand customer behavior across channels, products, and life stages
- Generate AI-driven campaign strategies with personalized recommendations
- Launch targeted marketing campaigns and loop back campaign performance data
- Measure conversions, analyze uplift, and fine-tune future messaging
Whether you’re looking to improve onboarding, boost cross-sell and upsell, or increase overall customer lifetime value, this webinar gives you a front-row seat to see how data, AI, and automation come together in KOR BankIQ to accelerate marketing impact.
This hands-on walkthrough shows how AI can empower non-technical users to make smarter, faster decisions—without relying on IT.
Ken Clein
George Phillip
Korcomptenz Inc.
Christian Twiste
Key Takeaways: Your Roadmap to AI-First CX
- Data-First is AI-First: A unified, accurate data foundation is essential for AI success.
- Start Internally: Use AI for operational efficiency before scaling to customer-facing applications.
- Collaborate Across Teams: Break down silos between marketing, IT, and operations to drive innovation.
- Measure What Matters: Track ROI through metrics like customer retention, wallet share, and operational efficiency.
- Choose the Right Partners: Korcomptenz offers a complimentary AI readiness assessment and a personalized demo to help you get started.
Special Offer:
About Korcomptenz
We are a trusted digital transformation partner specializing in AI-driven CX, Web, CRM, and Data Intelligence, helping enterprises enhance customer engagement and optimize business operations.
As a strategic partner of Microsoft, Salesforce, Kentico, and Adobe, we deliver cutting-edge solutions that seamlessly integrate Web, CRM, Marketing, and AI-powered Analytics to enable financial institutions to deliver personalized experiences, streamline workflows, and drive measurable growth.
With ISO-certified processes, skilled experts, and a solution-led approach, we provide secure, scalable, and cost-effective strategies tailored to your needs.
Join us to discover how Korcomptenz can help you harness Web, CRM, and AI to redefine banking CX and accelerate digital transformation.