Case Studies & Success Stories

Dynamics 365 CRM, is the CRM in the cloud with the mighty capabilities of Microsoft , ensuring you have the latest and the greatest to run your business and service your customers through its various applications of Sales, Marketing, Customer Service, Customer self-service portals, Project Service Automation, Field Services and even integrate it with its applications of Finance and Operation.

After strategically and tactfully deciding on the Enterprise Resource Planning application of your choice, setting up resources, finance and infrastructure – it’s been found that almost every implementation is marked with some escalations, breakdowns, delays or budgetary inflations.

Ending mainstream support for a product means Microsoft will no longer be enhancing that product.

CRM software is critical to your prospecting. It helps your sales team plan their day, keep notes on important information on sales activities, marketing campaigns, conversations, follow-ups, and meeting minutes, all in one place.

Currently Microsoft provides a direct upgrade path from Dynamics AX 2012 to Dynamics 365 Finance and Supply chain management, which essentially means that you can upgrade to Dynamics 365 Finance & Operations if you are on AX 2012 R2 or AX 2012 R3 and you are updated on the latest available cumulative update for your version.

Retailers make the majority of their revenue in a very short window over the holiday season each and every year.

The way most companies sell has been transformed by the Internet, which has greatly expanded the reach of B2B and B2C businesses alike.

In today’s brutally competitive retail environment, it’s more critical than ever you have true end-to-end control and visualization across your entire operation.

Not only is the third quarter the start of the fiscal year for many US companies, it also heralds the arrival of the Microsoft Inspire worldwide partner event.

Due to disparate legacy backend systems, such as ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) an eCommerce business’s critical data can be spread across many unconnected platforms.

To engage today’s connected consumers effectively across a wide variety of touchpoints, you must create the unified experience sophisticated shoppers have come to expect.

eCommerce never stops growing. Over 20 years into the online shopping revolution, year on year growth in the United States remains at 23% and nearly 51% of Americans consider online shopping to be better than physical retail.