Case Study: Manufacturing

Accelerating pick-to-ship, predictive budgeting, and AI-driven warehouse insights.

Our expert teams embed barcode automation, speed user adoption, and turn AI-rich order data into compounding profit, quarter after quarter.

Solution

Industry

Manufacturing

Tech Stack

Dynamics 365 BC, Finance & Warehouse Management, Purchase & Sales

HQ

United States

Solution

Advanced Analytics + Integration + Dynamics 365 support services

Industry

Manufacturing

Tech Stack

Dynamics 365 BC, Finance & Warehouse Management, Purchase & Sales

About the Client

The client pioneered the home-karaoke machine in the United States and now places its systems on the shelves of 25,000 + retail locations worldwide. Sustaining roughly 20 percent year-over-year growth, the client ensures that each new release unlocks lasting memories.

The Challenges

  • Existing Sage ERP could not support advanced warehousing, budgeting, demand forecasting, or HR processes.
  • Disparate systems hindered seamless logistics and financial control.
  • Limited visibility into warehouse operations, inventory flow, and shipping.
  • Lack of integration between warehouse and shipping systems, leading to delays and manual errors.
  • Inability to scale existing ERP to support future business expansion and global logistics.

The Solutions

  • Migrated to Microsoft Dynamics 365 Finance & Operations with modular deployment.
  • Deployed core modules: Finance, Bank & Cash Management, Procurement & Sourcing, Sales, Warehousing, HR, and Customer Engagement.
  • Automated warehouse workflows: inbound receiving, put-away, picking, packing, and shipping.
  • Developed ISV integration for real-time FedEx and UPS shipping rates, labels, and EDI processing.
  • Enabled end-to-end inventory tracking to reduce training time and operational costs.

The Results — Approximate Impact

Outcome Impact Estimate*
Centralized, streamlined warehouse & shipping processes ~35% faster end-to-end order cycle time
Operational-cost reduction via automation & tracking ≈ 22% decrease in fulfillment cost per order (≈ US $1.2 M saved annually)
Training timelines for new warehouse staff Cut from 5 days to 2 days (-60%)
Shipping accuracy & logistics control Mis-shipments down from 2.8% to 0.5% (-80%)
Demand-forecast accuracy +15 percentage-point improvement, freeing ≈ US $3 M working capital
Scalability Platform supports 3× current order volume without added headcount

HQ

United States

Solution

Advanced Analytics + Integration + Dynamics 365 support services

Industry

Manufacturing

Tech Stack

Dynamics 365 BC, Finance & Warehouse Management, Purchase & Sales

About the Client

“Korcomptenz treated the migration like a partnership, not a project. Their experts anticipated issues we didn’t even know we had and kept us 100 % on schedule.”

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