Case Study: Fashion and Retail
How a Retail Leader Slashed Warehouse Planning Time by 75% Using Dynamics 365
Expert-driven warehouse transformation with D365 F&O enhanced efficiency across 100+ stores.
About the Client
Our client is in the Retail and Fashion business for accessories. With about 100+ stores in US and around the world, our client is quite an American success story. The client was already using Microsoft Dynamics 365 Finance and Operations but was being exorbitantly charged for support. The overall scope of work included, resolving pending functional and technical issues, customization and development of reports, interfaces, conversions, extensions and forms, maintenance and support of infrastructure and Microsoft Dynamics 365 Finance and Operations administration.
The Challenges
- High support costs for Dynamics 365 Finance & Operations.
- Inefficient warehouse operations with limited real-time inventory visibility.
- Manual processes causing errors and delays.
- Slow Material Requirements Planning (MRP) runs impacting performance.
The Solutions
KORCOMPTENZ deployed an experienced and seasoned team supported by our time-tested tools and proven methodologies to implement the project from knowledge transition and bring it to a steady state.
- Enabled real-time inventory tracking and automated replenishment.
- Optimized MRP runs, reducing run time by 400%.
- Provided ongoing functional and technical support to improve system performance.
The Benefits
- Achieved 75% faster warehouse planning with optimized MRP runs.
- Streamlined warehouse operations, reducing manual errors and delays.
- Improved real-time inventory visibility for better decision-making.
- Enhanced order fulfillment speed, boosting customer satisfaction.
- Increased supply chain efficiency with integrated Microsoft Dynamics 365 solutions.