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Korcomptenz
has defined and put into practice a Global Delivery
Model which is a combination of onsite and offshore
model wherein the offshore development center
is spread out across the entire globe. With the
help of our development centers in USA and India
we are able to deliver software projects were
it makes more economic sense.
The below diagram represents how an onsite-offshore
model is managed and delivered: |
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Statement of Work |
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Project Management |
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Project Relationship/
Management |
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Technical Design |
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Build / Programming |
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Business Analysis And
Requirements Gathering |
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Unit Assembly Testing |
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Documentation |
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Onsite Testing |
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Help Desk |
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Implementation Sign-Off
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Post Implementation |
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ONSITE
CUSTOMER |
OFFSHORE
DEVELOPMENT
CENTRES |
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| Tasks accomplished
by the onsite team: |
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Understanding the customer’s requirements |
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Directly interacting with the
customer to get a better idea of their needs and changes
in them, if any |
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Acting as a mediator between the customer and the
offshore development centers |
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Planning & Designing the initial steps of
the project |
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Allocation of Tasks amongst the available resources |
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Testing the outcome of the project in tandem with
the customer’s team |
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Executing the project successfully at the customer’s
place |
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Provide the required support
for maintenance
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| Tasks accomplished
at the offshore development center: |
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Detailed design
that will be continuation of what the onsite team
designed |
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Deciding any specific technological
requirements for the project |
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Development |
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Testing before handing over to onsite
team |
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Continuous technical
support |
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Global delivery model is preferred where the
customer requires that the job be done in a quick
manner, which is made possible by the number
of offshore teams working together towards the
completion of the task. Also where the project
is very big requiring sufficient skilled manpower
to complete the task this is the only model,
which provides solution in such cases. The level
of risk involved is also minimum since even
if any of the offshore development centers face
any disaster the project work will not be stopped,
as the work can be transferred immediately and
continued by the remaining offshore development
centers.
Advantages of Global Delivery
Model:
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Lower Risks:
In case of any disaster/emergency
at one of the offshore centers, the work continues
at or is transferred to other offshore development
centers. So the risk involved is low.
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Round-the-clock productivity:
24X7 work cycle becomes possible because of the
time-zone difference.
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Best Results:
Accomplishment of high quality work is possible,
as the customer will get the benefit of skilled manpower
spread out across the globe.
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Shorter lead-time:
Shorter project completion
time as the work is completed by a number of offshore
development centers working together with the
same target.
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Cost benefits:
The cost saving benefits for the customer resulting
from offshore outsourcing is also appreciable.
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No new employee additions
required:
Korcomptenz
can provide the customer with a large working
team with varied skill set, which the customer
may not be able to employ for just the task at
hand.
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No possibility of communication
gap:
Onsite team, which will be
in direct contact with the customer, is able to
understand the customer’s needs in a better
way. So there is no chance of misunderstanding
the customer’s needs.
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Faster
Response:
Because of onsite team’s presence response
to changes in customer’s requirements is fast. |
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Having
a perfect co-ordination between all the offshore
development centers and that too in accordance
with the customer’s satisfaction is a big
task. However this limitation can be overcome
today by making the best possible use of the most
modern means of communication. Korcomptenz
and its delivery teams have a lot of experience
in delivering large engagements on a Global Delivery
Framework. With its offshore development centers
in India and partners worldwide, Korcomptenz
is capable of delivering projects effectively.
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