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Korcomptenz has a
well-defined application development process
which transcends the complete Software Development
Life Cycle from requirements analysis to support
of the application. This process supports a
global delivery model wherein work responsibilities
can be delegated across different project teams
spread across the globe.
Application development activities are bound
by SLA framework which are monitored by our
tools developed for our customers. Metrics are
definted and subsequently tracked with the web
based tools which can be used by our customers.
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application development methodology can be used
for: |
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New application development |
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Enhancements and modification of existing Application |
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Migration and consolidation of Application |
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of the key metrics which are defined and monitored
are |
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Productivity Schedule Compliance |
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Application scope management |
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Budget adherence |
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Product quality |
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Post implementation customer satisfaction |
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Defect containment |
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Korcomptenz
has a well-defined application maintenance process
which allows effective capture, reporting resolution
of maintenance requests. This process supports
a global delivery model wherein work responsibilities
can be delegated across different project teams
spread across the globe. Application development
activities are bound by SLA framework which are
monitored by our tools developed for our customers.
Metrics are defined and subsequently tracked with
the web based tools which can be used by our customers. |
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| Some
of the key metrics defined and monitored are |
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Incident management |
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Time to Resolve |
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Work around Resolution |
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Root cause analysis |
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| Our
application maintenance services deliver |
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Reduction in Total Cost of Ownership (TCO) |
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Applications stability |
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Savings which can be used for strategic investments |
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This development
and maintenance framework supports a onsite-offshore
delivery methodology which utilizes the expertise
of delivery groups spread across different continents. |
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